Shipping policy

SHIPPING POLICY - EARTHBOUND MARKET

INTRODUCTION

Thank you for shopping at Earthbound Market. We appreciate your business and are committed to delivering your order in a timely and professional manner.

By placing an order through our website, you agree to the terms of this Shipping Policy.

ORDER PROCESSING TIMES

All orders are processed within 1-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that processing times may be extended during high-volume periods, such as holidays or sales events.

SHIPPING RATES AND ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping methods depending on your location and the size of your order.

Estimated delivery times will be provided at checkout. Please note that these are estimates only and are not guaranteed.

TRACKING YOUR ORDER

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within the estimated delivery timeframe, please contact us at info@earthboundmag.com with your name and order number, and we will look into it for you.

CUSTOMS, DUTIES, AND TAXES

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Earthbound Market is not responsible for these charges if they are applied and are your responsibility as the customer.

SHIPPING ADDRESS ACCURACY

Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us immediately at info@earthboundmag.com. Once an order has been shipped, we are unable to change the delivery address.

DAMAGES

In the event that your order arrives damaged in any way, please email us as soon as possible at info@earthboundmag.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

For more information on returns and refunds, please see our Return and Refund Policy.

CONTACT INFORMATION

If you have any further questions, please don't hesitate to contact us at info@earthboundmag.com.